Support

Which NFC stickers work?

Any NTAG213, NTAG215 or NTAG216 sticker. MIFARE Classic stickers don't work with iPhone.

Use Break glass on the Home screen (three a month, after a 60-second wait), then add a new key in Settings → Keys and remove the lost one.

Check that Latch still has Screen Time access: Settings → Screen Time → Apps with Screen Time Access. Turning it off ends any running session.

Settings → Latch Pro → Restore purchase, signed in with the Apple ID you bought it with.